![]() Our free Personal Shopping service ensures customers can get expert help shopping for a specific product at the time that’s most convenient for them. One to One can also be given as a gift and can be used at any of Apple’s worldwide retail stores. One to One members can choose to learn more about getting started with a Mac or iPod, advance their moviemaking, digital photography and podcasting skills, build a website or presentation, or tailor their individualized training sessions to answer their specific questions or get help with a personal creative project. Our Creatives are veterans of the music and film industries, television and photography experts, webmasters and composers who have extensive experience in their field and a passion for teaching. One to One is an amazing program that for $99 gets members access to a year of weekly, personalized training sessions with one of Apple’s star team of Creatives. ![]() Customers can schedule appointments up to 48 hours in advance through the online Apple Store Concierge on their local Apple Store website. At the Genius Bar, customers can get answers to a wide variety of questions – from how to transfer music to your iPod, to optimizing your hard drive and more, and get hands-on, real-time solutions to Apple-related technical problems. ![]() The Genius Bar: At the heart of every Apple Store is the Genius Bar, which offers free face-to-face technical support and advice. The guys “from Corporate,” showing how easy it is to jump to the front of the line at grand opening parties. Others were a little more committed to the brand. Some customers were more excited that others. Two geniuses studying up for the flood of questions they were about to get inundated with. We got in before the store opened and saw something you’ll never see: an empty Apple store. Stores hours are 8 AM to to 9 PM (Sundays 9 AM to 6 PM) and like all Apple retail store it features The Genius Bar, One To One weekly training, Personal Shopping, Workshops and Youth Programs.įor all the details, and more photos follow the jump (click them to view full size). And while the Carlsbad store’s General Manager Audrey Todd wouldn’t say exactly how many employees her store has (or how many of them are from Carlsbad) she was happy to say that “Apple is always hiring.” The Carlsbad store is the newest member of the Apple family of more than 200 retail stores worldwide. “I thought all the iPods were 10 percent off or something.” “All these people are standing in line for a free T-shirt,” she replied with a look of shock. When someone told her they were waiting for free T-shirts she couldn’t believe it. One attractive woman in big glasses leaned out her window or her black Porsche Cayenne to ask was was going on. The commotion was distracting regular mall shoppers as they tried to find parking. It was just a continuation of the welcome everyone in line got at 9:50 when all the employees charged out of the front doors of the store and ran down the line of some 200 customers high-fiving them all and yelling the whole way. It was a bit of a madhouse actually as each person was welcomed into the store as if they were a high school football player entering the field of a state championship. “I’m going to upgrade my iPhone to 3G and I waited until this store opened because I didn’t want to go to Fashion Valley.”ĭeBoer entered the store through a gauntlet of more than 40 enthusiastically screaming, clapping, carousing Apple retail employees all outfitted in their matching orange and turquoise T-shirts with the words “I know people” screened on the front of them. “I’ve been here since 4:20 AM,” she said from her comfortable chair before the doors opened. When the doors of the new Carlsbad Apple Store at The Forum opened for customers the first time this morning at 10 AM Elizabeth Jean DeBoer, of the Oceanside Mac User Group was the first person in the store.
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